Terms and Conditions

Read our Terms and Conditions

Terms and Conditions

Welcome to Brandon Adventures. By booking, reserving, or participating in our tours, safaris, or travel services, you agree to comply with these Terms and Conditions. Please read them carefully before making a booking.

1. Use of Our Services

Brandon Adventures provides tours, safaris, travel arrangements, and related services. You agree to use our services lawfully and in accordance with these terms. Misuse of our services, including fraudulent bookings or unlawful conduct, is prohibited.

2. Bookings and Payments

All bookings are subject to availability and confirmation. Payments must be made through the approved methods indicated on our website or by our team. Failure to make full payment within the agreed period may result in cancellation of your booking.

3. Cancellations and Refunds

Our cancellation and refund policies vary depending on the tour package. Please review the specific cancellation terms provided at the time of booking. Refunds, where applicable, will be processed in accordance with our Refund and Returns Policy.

4. Travel Requirements

You are responsible for ensuring you meet all travel requirements, including valid identification, visas, health certificates, and vaccinations where applicable. Brandon Adventures will not be held responsible for denied travel due to incomplete or invalid documents.

5. Health and Safety

Your safety is important to us. However, participation in tours and safaris may involve inherent risks, including those related to wildlife, terrain, and travel conditions. By booking, you acknowledge and accept these risks and agree to follow the guidance of our guides and staff.

6. Intellectual Property

All content on Brandon Adventures, including text, images, itineraries, and branding, is the property of Brandon Adventures or its partners. You may not copy, distribute, or use our content for commercial purposes without prior written consent.

7. Limitation of Liability

Brandon Adventures shall not be held liable for any loss, damage, injury, or expenses incurred during your participation in our tours and services, except where required by law. Travel insurance is strongly recommended for all participants.

8. Termination of Services

We reserve the right to cancel or refuse service if a customer violates these Terms and Conditions, engages in illegal activities, or behaves in a manner that endangers others.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Kenya. Any disputes shall be subject to the jurisdiction of Kenyan courts.

10. Changes to These Terms

Brandon Adventures may update these Terms and Conditions at any time. Updates will be posted on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please reach out via our Contact Us page.